Privacy
Last updated: October 2026
Who We Are
This website is operated by Classic Hotel Prizren, Shuaip Spahiu PN, 20000 Prizren, Kosovo. Email: info@classic-hotel-prizren.com. We handle personal data in line with Kosovo’s Law on Protection of Personal Data and, where applicable, the EU General Data Protection Regulation (GDPR).
What We Collect
You can browse this website without telling us who you are. We use no advertising or analytics cookies and do not track you across websites. Bookings are made in our booking engine, provided by thelobbyboy: the details you enter there (such as name, email, phone and dates) reach us with your booking, and we use them only to prepare and manage your stay. If you write to us on WhatsApp or by email, we use your message only to answer it.
Third-Party Services
The map on our contact page is provided by Google and loads only after you choose to show it. Bookings are made in thelobbyboy’s booking engine (thelobbyboy.com), under its own terms and privacy policy. WhatsApp messages are handled by WhatsApp/Meta under their own terms. The site is hosted by Vercel. Links to Booking.com, Google and Instagram lead to services with their own privacy policies.
Storage on Your Device
We store small technical preferences in your browser, for example whether you have already seen the opening animation. They are not used to identify you.
How Long We Keep Data
We keep booking correspondence for as long as needed to handle your stay and meet legal accounting obligations, and then delete it.
Your Rights
You can ask at any time which personal data we hold about you and have it corrected or deleted. Write to info@classic-hotel-prizren.com.